Job application closing date

Monday, 15 June 2020 at 5:00pm.

Location

Goulburn, NSW

Job type

Permanent Full-time position

• Commencing salary between $95,588 – $107,582 per annum, inclusive of 9.5% superannuation
• A to and from work vehicle included
• Work 35 hours per week, over a 19 day 4 week period
• Generous Award workplace conditions
• A challenging, flexible and fun team work environment
• Professional development opportunities
• Health and wellbeing programs

Duties/ Responsibilities

• Co-ordinate the functions of the Regulatory Services Team in order to ensure that the functions of the team are in accordance with statutory requirements, Council policy, and any performance requirements of this position description.
• In conjunction with the Business Manager review the structure, function and responsibilities of the department to determine the most appropriate systems and reporting mechanisms to achieve the effective and efficient delivery of services.
• Monitor and report on the performance of the department against corporate goals, WAP funding parameters, statutory and local government requirements, objectives and plans and submit BIS data as required
• Identify and implement new initiatives across the department to achieve process improvements and productivity gains
• Coordinate the operation and all functions of the Animal Shelter
• Coordinate the WAP funding program including the monitoring of all performance targets to ensure Council requirements are met
• Provide guidance, support, coaching, training and management to staff within the Team
• Ensure the team is motivated and trained to support internal and external customers and to deliver exceptional service by identifying, responding and satisfying customer needs in a timely and professional manner.
• Ensure customer service standards are met including the resolution of customer issues within statutes, regulations and Council policy.
• Develop and be responsible for the implementation of community education programs on aspects of responsible pet ownership and biosecurity matters
• Establish and promote strong engagement processes between departments and the community to ensure meaningful outcomes for the community are achieved.
• Ensure policy and procedures relevant to the operations of the team are developed, documented, implemented, communicated and regularly updated.

Qualifications/ Selection Criteria

• Relevant tertiary qualifications in conservation land management, agriculture, local government regulatory services or enforcement, or a similar discipline
• Extensive knowledge and experience in the enforcement of the provisions of relevant local government legislation
• Previous experience and demonstrated ability in staff management to plan, manage and supervise functions of a multidisciplinary professional/technical team

Contact person

Position Description

For further information about this position please contact Sarah Ainsworth, Business Manager Environment & Health on (02) 4823 4551.