19.0 Noise Complaints

Legislation

• Environmental Protection Act 1986
• Environmental Protection (Noise) Regulations 1997

Resources

• Department of Environment and Conservation (Noise Branch)
• Summary of the Noise Regulations

Summary Information

Noise complaints can vary from a number of sources such as stereos, air-conditioners, lawn mowers, construction sites, roosters and musical instruments. Barking dogs and vehicles on the road are not covered under the Regulations.

Example Forms

• Noise Complaint Form
• Noise Complaint Investigation Template
• Noise Infringement Notice Template
• Environmental Protection Notice
• EPN Notification
• Guidelines on Issuing an EPN
• Noise Abatement Direction
• Noise Management Plan
• Seizure Notice (81A)
• Seizure Notice (92A)
• Noise Enforcement Reference Guide
• Noise Enforcement Options
• Application for Appointment as Authorised Officer

Standard Letters

• Standard Letter – Stereo Noise Response to Complainant
• Standard Letter – Stereo Noise to Offender
• Standard Letter – Construction Noise Response to Complainant
• Standard Letter – Construction Noise to Offender
• Standard Letter – Specified Equipment Response to Complainant
• Standard Letter – Specified Equipment to Offender
• Standard Letter – Rooster Noise Response to Complainant
• Standard Letter – Rooster Noise to Offender
• Standard Letter – Air Conditioners to Complainant
• Standard Letter – Air Conditioners to Offender
• Standard Letter – Musical Instruments Response to Complainant
• Standard Letter – Musical Instruments to Offender

Process Flow Charts

• General Complaint Flow Chart
• Noise Enforcement Flow Chart

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